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Home / Complaints / Mediation / Benefits

Benefits of Mediation

When a discrimination complaint is filed, one of the first actions the Commission takes is to suggest mediation.This gives both parties a chance to share their concerns and find a satisfactory and mutual resolution.

A conflict in the workplace has a negative impact on productivity and morale and can be costly. Getting the issue out into the open through mediation is an efficient way to resolve disputes quickly and ensure that similar situations don’t occur in the future.

Other benefits to using mediation is that mediation is:

Confidential – The mediation process is private, confidential and off the record.

Impartial – The mediator is a neutral party whose goal is to facilitate mutual resolution.

Free – Mediation is provided at no cost to either party.

Everyone wins – Mediation is the best way to preserve or build a better working or parting relationship.